These Terms & Conditions ("Terms") govern your use of ads.hfxclinic.com and any services provided by HFX Clinic ("HFX", "we", "us"). By using our website or booking a consultation, you agree to these Terms.
1. Acceptance of Terms
By accessing this website, submitting our contact form, or visiting our clinic, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.
2. About Our Services
HFX Clinic provides hair restoration and scalp care services, including FUE/DHI hair transplantation, PRP & GFC therapy, mesotherapy, scalp diagnosis, and related medical consultations. All procedures are performed by certified medical professionals at our Anand Vihar clinic in Delhi.
3. Eligibility & Medical Disclaimer
Our services are intended for adults (18 years and older) seeking professional hair-care treatment. By booking a consultation, you confirm that:
- You are at least 18 years old (or have parental consent)
- You will disclose accurate medical history during consultation
- You understand that results vary from person to person and depend on individual factors including genetics, health, and adherence to post-treatment care
- You will follow all medical advice and post-treatment instructions
Information on this website is for awareness only and does not constitute medical advice. Always consult a qualified doctor before making treatment decisions.
4. Booking, Consultation & Cancellation
The initial scalp consultation is offered free of charge with no obligation. To book:
- Submit our online contact form, or
- Call +91 99111 65522, or
- Reach us via WhatsApp
If you need to reschedule or cancel an appointment, please notify us at least 24 hours in advance. Repeated no-shows may affect future booking priority.
5. Pricing & Payment
Treatment pricing is provided transparently after consultation, based on your individual needs. We do not charge hidden fees. Payment terms (full payment, EMI, or instalments) will be agreed upon in writing before treatment begins. All prices include applicable taxes unless stated otherwise.
6. Photos & Testimonials
Before/during/after photographs and patient stories displayed on this website are shared with the explicit consent of each patient. We will never use your image or personal story without your written consent.
7. Limitation of Liability
To the fullest extent permitted by law:
- HFX Clinic is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our services
- Our total liability for any claim shall not exceed the amount you paid for the specific treatment in question
- Treatment outcomes are not guaranteed; success depends on individual response and adherence to medical guidance
8. Intellectual Property
All content on this website — including text, images, logos, photos, videos, and design — is the property of HFX Clinic or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or modify any content without our prior written permission.
9. User Conduct
When using our website or interacting with us, you agree not to:
- Submit false or misleading information
- Use the site for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Post defamatory, offensive, or harmful content
10. Third-Party Links
Our website may contain links to external sites (e.g. Instagram, WhatsApp, Google Maps). We are not responsible for the content, accuracy, or practices of those sites.
11. Changes to These Terms
We may revise these Terms at any time. Continued use of the website or our services after revisions are posted constitutes your acceptance of the updated Terms.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any dispute arising shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
13. Contact
For questions about these Terms, write to:
HFX Clinic
Plot No. 183, 4th Floor, Jagriti Enclave, Anand Vihar, Delhi 110092
Phone: +91 99111 65522
Email: care@hfxclinic.com